Terms of service

Overview

Welcome to JVLI. "We," "us," and "our" refer to JVLI. We operate this store and website, including all related content, features, and services (the "Services"), to bring you a curated shopping experience. JVLI runs on Shopify, which powers our online store.

These Terms of Service, together with our Privacy Policy and Shipping Policy, govern your use of the Services. Please read them carefully, they include important information about your rights and our liability. By visiting or using our Services, you agree to be bound by these Terms. If you don't agree, please don't use the Services.

1. Access and account

You must be at least 18 years old, or have a parent or guardian's consent, to use our Services. When placing an order or creating an account, you agree to provide accurate, current, and complete information. You're responsible for keeping your account credentials secure and for all activity under your account.

2. Our products

We make every effort to represent our products accurately, but colours and appearance may vary slightly depending on your screen. Product descriptions are subject to change without notice, and we may limit quantities or discontinue any product at our discretion.

3. Orders

Placing an order is an offer to purchase, not a confirmed sale. We reserve the right to accept, decline, or cancel any order at our discretion, including after payment has been processed, and will notify you using the contact details provided at checkout if this happens. Please review your order carefully before submitting, as cancellation after confirmation may not always be possible. Returns and exchanges are handled per our separate Refund Policy. Purchases are for personal use only, not for resale.

4. Prices and billing

Prices are subject to change without notice and reflect the amount in effect at the time of order. Posted prices include applicable GST unless stated otherwise, as reflected at checkout. You agree to provide accurate payment information and confirm that you're authorized to use the payment method provided.

5. Shipping and delivery

Delivery timelines stated in our Shipping Policy are estimates, not guarantees. We're not liable for delays caused by courier partners or circumstances beyond our control. Once an order is handed to our shipping partner, risk of loss passes to you.

6. Intellectual property

All content on this site, including designs, images, text, and logos, is owned by JVLI or our licensors and protected under Indian copyright and trademark law. You may use the Services for personal, non-commercial purposes only. Reproducing, distributing, or creating derivative works from our content without written permission is prohibited. JVLI's name, logo, and designs are our trademarks and may not be used without our consent.

7. Third-party tools and links

Our Services may link to or include tools provided by third parties, which we don't control or endorse. Use of any third-party tool or site is at your own risk, and any issues with them should be directed to the relevant third party.

8. Relationship with Shopify

JVLI is powered by Shopify, which enables us to provide the Services. Any purchase you make is a transaction directly with JVLI, not Shopify. Shopify is not responsible for any aspect of sales between you and JVLI, and you release Shopify from any claims arising from your purchases with us.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy. Because our Services run on Shopify, some of your information is also processed by Shopify to operate and improve the platform. Please review our Privacy Policy for full details.

10. Feedback

If you send us ideas, suggestions, or reviews, you grant us the right to use them freely, without compensation or obligation, to improve our products and Services.

11. Errors and corrections

We may occasionally have errors in pricing, product descriptions, or availability on our site. We reserve the right to correct these and to cancel or adjust orders affected by such errors, even after an order has been placed.

12. Prohibited use

You agree not to use our Services for any unlawful purpose, to infringe our intellectual property, to harass or harm others, to transmit false information, or to interfere with the security or normal operation of our Services, including through bots, scrapers, or automated tools not authorized by us. We may suspend or terminate access for violations of these Terms.

13. Termination

We may terminate your access to the Services at any time, at our discretion, without notice. Provisions that by their nature should continue, including intellectual property, liability, and indemnification clauses, survive termination.

14. Disclaimer of warranties

Our Services and products are provided "as is," without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose. We don't guarantee uninterrupted or error-free access to our Services.

15. Limitation of liability

To the fullest extent permitted by law, JVLI, our partners, employees, and affiliates are not liable for any indirect, incidental, or consequential damages arising from your use of our Services or products, including lost profits or data, even if we've been advised of the possibility of such damages.

16. Indemnification

You agree to indemnify and hold JVLI harmless from any claims, damages, or expenses, including legal fees, arising from your breach of these Terms, violation of any law, or misuse of our Services.

17. Severability and waiver

If any part of these Terms is found unenforceable, the remaining provisions continue to apply. Our failure to enforce any provision doesn't waive our right to do so later. These Terms represent the entire agreement between you and JVLI regarding your use of our Services.

18. Governing law

These Terms are governed by the laws of India. Any disputes arising from these Terms are subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.

19. Changes to these Terms

We may update these Terms at any time by posting the revised version on this page. Continued use of our Services after changes are posted constitutes acceptance of those changes.

20. Contact us

Questions about these Terms can be directed to:

JVLI
Email: thejvlistore@gmail.com
Phone: +91 89390 12321
GSTIN: 33AAWFJ6331M1ZT