Privacy policy

Last updated: September 20, 2026

JVLI ("we," "our," or "us") operates this website to provide you with a curated shopping experience. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our site, place an order, or otherwise communicate with us. By using our website, you acknowledge that you've read and understood this policy.

Information we collect

  • Contact details: name, address, billing and shipping address, phone number, and email address
  • Financial information: payment details and transaction information processed through our payment partner
  • Account information: username, password, and preferences, if you create an account
  • Transaction information: items you view, add to cart, or purchase, and your order history
  • Communications: information you share when contacting our support
  • Device and usage information: IP address, browser type, and how you interact with our site, collected through cookies and similar technologies

How we collect it

Directly from you (placing an order, creating an account, contacting us), automatically through your use of our site, and from service providers who help us operate our business.

How we use your information

  • To process and fulfil your orders, including payment, invoicing, and delivery
  • To communicate with you about your order and provide customer support
  • To send promotional updates, only if you've opted in, and you can unsubscribe anytime
  • To detect and prevent fraud and keep our platform secure
  • To improve our website and shopping experience
  • To comply with legal obligations

How we share your information

We do not sell your personal information. We share it only where necessary: with trusted service providers who help us process payments, manage inventory and billing, and handle shipping and delivery on our behalf, and when required by law or valid legal process.

Data security and retention

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, and we recommend not sharing sensitive information through unsecured channels. We retain your information only as long as needed to provide our services, comply with legal obligations, and resolve disputes.

Your rights

Under India's Digital Personal Data Protection Act, 2023, you have the right to access, correct, or request deletion of your personal information, and to withdraw consent for marketing communications at any time. You may exercise these rights by contacting us using the details below. We will not discriminate against you for doing so, and we may need to verify your identity before processing your request.

Children's data

Our website is not intended for use by children, and we do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with their information, contact us to request its deletion.

Third-party links

Our site may link to websites we don't control. We're not responsible for the privacy practices of those sites, and we encourage you to review their policies separately.

Complaints

If you have concerns about how we handle your personal information, please contact us using the details below.

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.

Contact us

For questions about this policy or to exercise your rights, call +91 89390 12321 or email us at thejvlistore@gmail.com.